WARNING: Make sure the e-mail you want is never accidentally deleted as "spam"!

Sometimes the spam filters used by Internet Service Providers can delete mail you've actually requested to receive... so you never even see it!

To protect your subscription, please add the domain yourhelponline.com to your list of approved senders. Here's how:

Instructions for AOL users

  • Open your AOL e-mail account
  • Click "Address Book"
  • Click "Add Contact"
  • Create a contact listing for YourHelpOnline with the primary e-mail address bruce@yourhelponline.com

Instructions for Hotmail users

  • Open your Hotmail e-mail account
  • Click "Contacts"
  • In the left-hand menu, click "Safe List"
  • Enter yourhelponline.com and click "Add"

Instructions for Yahoo! users

  • Open your Yahoo! e-mail account
  • Click "Mail," and select "Options"
  • Click "Filters"
  • Click "Add"
  • Click in the text box in the top row ("From header") and enter yourhelponline.com
  • In the pull-down menu for "Move the message to," choose "Inbox"
  • Click "Add Filter"
  • Also, please add the address bruce@yourhelponline.com

Instructions for other e-mail services

  • Add yourhelponline.comto your address book or list of contacts
  • If you can't add an entire domain (yourhelponline.com) to your contacts list, please add the e-mail address bruce@yourhelponline.com

Click here to print these instructions!